Shipping policy

Shipping & Returns | Wendy Martin

At Wendy Martin, each piece is made with care, inspired by nature, and created to bring harmony and liveliness into your treasured environments. Because many of our products are handcrafted and made-to-order, please review our shipping and returns policies below.

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Fabrics
    •    Production Time: Wendy Martin fabrics are custom-made and printed to order. Please allow 2–4 weeks from receipt of your order, plus transit time.
    •    Swatches: Swatches ship FREE and are subject to availability.
    •    Color Accuracy: We highly recommend ordering swatches. While digital screens are convenient, colors can vary. Our sample program allows you to experience the fabric’s true colors in your own space, with your own lighting and furnishings.
    •    Returns: All fabric sales are final and not eligible for return or exchange.

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Pillows
    •    Production Time: Our pillows are made-to-order and carefully printed and sewn just for you. Please allow 2–4 weeks depending on fabric availability.
    •    Returns: Because each pillow is handcrafted and made to your specifications, all sales are final.

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Fine Art
    •    Shipping & Packaging: Original works on paper are carefully shipped inside a protective tube placed within a sturdy box. Shipping includes both packaging and insurance to safeguard your purchase against carrier loss or damage.
    •    Originality: Wendy Martin originals are one-of-a-kind pieces.
    •    Returns: All fine art sales are final and not eligible for return or exchange.

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Wallpaper
    •    Production Time: Wendy Martin wallpapers are custom-made and printed to order. Please allow 2–4 weeks from receipt of order, plus transit time.
    •    Samples: In-stock samples ship immediately. Backordered samples ship in 2–3 weeks.
    •    Color & Variation: We encourage ordering swatches, as screen colors may vary. Our sample program ensures you see the wallpaper in your light, in your space, with your furnishings.
    •    Batch Variations: Slight variations may occur between batches. Please consider this when placing your order.
    •    Returns: All wallpaper sales are final and not eligible for return or exchange.

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✨ Note: Because most of our products are made-to-order or one-of-a-kind, we cannot accept returns or exchanges. We encourage ordering swatches and samples so you can experience the true beauty of Wendy Martin designs in your space before making a final decision.